Firstly, we encourage you to discuss your concerns with your inspector on 0409 788 134 or inspections@mitay.com.au.

If you still disagree with a determination made by our inspector during your inspection, you may appeal the determination to the Building Appeals board (BAB).

An appeal must be lodged within 30 days of receiving our determination.

You can contact the BAB on 1300 421 082, at www.buildingappeals.vic.gov.au or by email at registry@buildingappeals.vic.gov.au Note: Appeals are not a reason to withhold payment.

If we have not been able to carry out any required follow-up inspection due to access being withheld or lack of cooperation on the pool owners’ part or have not issued a certificate of compliance (Form 23) by the set date.

We are required by law to lodge a Certificate Of Pool And Spa Barrier Non Compliance (Form 24) to council, who may apply additional fees and/or requirements, you should discuss this with council.

As always feel free to contact us to discuss any concerns you may have or any further information you require.